Sign in or 
Location: User Productivity Kit
Discussion: developing user productivity kits for oracle
Category:
Discussion Forum /
General Discussion
Share this
Showing 10 posts
|
MarciaR |
developing user productivity kits for oracle
Jan 30 2009, 9:51 AM EST
i am a newbie to UPKs and have been searching for tips and techniques to get started without much luck so far. i have been successful in publishing topics for the player but cannot get any of the other document formats such as job aids or training guides to publish. there is an error on the log that says that i need to install ms word. i have word 2003 so i am unsure what to do. any help is greatly appreciated. i have version 3.1.5 of the developer.
Do you find this valuable?
Keyword tags:
None
|
larrysherrod |
1. RE: developing user productivity kits for oracle
Feb 2 2009, 4:27 PM EST
You can change you output options from Word to PDF. That may be the best way to solve the problem. This will at least get the documents to publish. Let me know if it doesn't work. You can find lots of UPK tips at www.larrysherrod.comEnjoy 1 out of 1 found this valuable. Do you? |
|
MarciaR |
2. RE: developing user productivity kits for oracle
Feb 3 2009, 9:02 AM EST
Thanks for the tip. I did try the PDF option and get the exact same message about installing Word even though I change the output option. I have Adobe Acrobat 7.
Do you find this valuable?
|
|
larrysherrod |
3. RE: developing user productivity kits for oracle
Feb 3 2009, 11:14 AM EST
Have you checked the output folder you are publishing too? It may be that it published the pdfs anyway, yet still gives the error.
1
out of
1 found this valuable.
Do you?
|
|
MarciaR |
4. RE: developing user productivity kits for oracle
Feb 3 2009, 1:19 PM EST
It looks like it starts the training manual because I can find the folder with the PNG images (the screenshots), the HTML document for the procedures page with the appropriate text and even a word document with a space for the title and another word document with the Oracle copyright. Only thing missing is the PDFs.
Do you find this valuable?
|
|
larrysherrod |
5. RE: developing user productivity kits for oracle
Feb 3 2009, 2:06 PM EST
Try unchecking some of the documents in the Publish options. Unless you realy need the training manual or instructor guide, I wouldn't select them. It really slows down publishing. BTW, how many UPK topics are you trying to publish? If it is more than 50, it can take quite a while.
1
out of
1 found this valuable.
Do you?
|
|
MarciaR |
6. RE: developing user productivity kits for oracle
Feb 9 2009, 9:14 AM EST
Tried publishing just the job aid and also the documents plus the player. I get the exact same message no matter what selections I make/don't make. Have Opened a Service Request with Oracle and they say they have this problem with another client. I will update you with their results. All your help is much appreciated.
Do you find this valuable?
|
|
MarciaR |
7. RE: developing user productivity kits for oracle
Feb 12 2009, 5:39 PM EST
Oracle says it does not support Word 2000 document format publishing. Also does not support Word 2007 publishing to PDF format. I am trying to get Word 2003 installed, seems like a good bet? We'll see...I will post if it works!
Do you find this valuable?
|
danieldigriz |
8. RE: developing user productivity kits for oracle
Feb 24 2009, 1:57 PM EST
Might seem too simple, but* have you verified correct file associate for word docs? * is word registered on the pc? - Double click any word doc - does it open in word? - If this is set correctly, I'd open word and click HELP and REPAIR (keep in mind, it might ask for your original word CD) Do you find this valuable? |
|
MarciaR |
9. RE: developing user productivity kits for oracle
Feb 26 2009, 4:15 PM EST
Installation of Word 2003 fixed the problem. Oracle does not support Word 2000 for UPK document format publishing.
Do you find this valuable?
|
