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Service Level Management

Leading Practice Articles

Establishing, Enforcing, and Marketing SLAs
Response Time Monitoring - Real User vs. Synthetic
Best Practices for Active Response Time Monitoring

chung.wu	Latest page update: made by chung.wu , Mar 21 2008, 11:46 AM EDT (about this update About This Update Edited by chung.wu 15 words added 2 words deleted view changes - complete history)
	Keyword tags: SLM More Info: links to this page

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