Oracle's Advanced Customer Services offers flexible support choices that help you align your technology strategy with your business priorities, accelerate IT efficiency, and achieve more efficient management of costs, risks, and upgrades.

The ACS service catalog includes:

• Assisted Services - Customized assistance for support, enhancements, and improving processes.
• Advanced Support Assistance - Proactive configuration and performance analysis and management of critical service requests.
• Business Critical Assistance - Additional services for personalized support and proactive recommendations.
• Oracle Database 10g Upgrade Services - Proactively plan and execute your Oracle Database 10g upgrade.
• Priority Service - Get faster problem resolution and expert guidance for critical issues.
• Solution Support Center - The highest level of support offers a personalized and proactive partnership with Oracle Support. Expect a new threshold of operational excellence.