This is Klieg. An OTG by trade (Old Telecom Guy). I've been working on making the Communications Service Provider more profitable and productive since 1972. Yes, I did say 1972. Now, it may seem like I haven't been too successful, but ... things have really come along ... and ... we do now have a division in Oracle carrying the mission forward (CGBU). And, we're making tremendous progress toward the vision.

From the expression of a customer desire, to the satisfaction of that desire. That's the mission. To help Communications Service Providers turn desired into satisfaction thousands of times a day ... to help people and their technoloogies grow together into an intimate life style, and get out of the way ... to make people smile and be profitable for their shareholders in the process.

We have always struggled for a lack of enabling technologies to solve the business problem. Then we suffered from having applications available to solve the problem. Now we're actually engaged in the exciting mission of marrying technologies with a radically new way of thinking about the business problem. Finally, light at the end of the tunnel that's more than a train.